FAQ

Orders, shipping & returns.

When will my order ship?

Orders are usually processed within 3–7 business days, excluding weekends and holidays. Launches, restocks and busy periods may take longer. Delivery time varies by destination.

Shipping Policy
How much does shipping cost?

Shipping rates are calculated at checkout based on your destination and selected shipping method. We ship within the U.S. and to selected international destinations.

Shipping Policy
Can I return or exchange an item?

Request a return within 14 days of delivery. Eligible items must be unworn, unused, tagged and in their original packaging, with proof of purchase. Contact us before sending anything back. Exclusions and return-shipping charges apply.

For an exchange, return the eligible item and place a new order.

Refund Policy
How can I track my order?

Once your order ships, we’ll email your tracking number. Please allow 24–48 hours for tracking information to update.

How can I contact you?

Email support@unliberte.com or use our Contact page. For order questions, include your order number.

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